#45 ✓hold
Paula

Crash while searching

Reported by Paula | March 25th, 2018 @ 03:10 AM | in 2.0.1.2

Not sure if this is a bug but while searching in email doogiepim V 2.0.1.2 crashed. I am attaching the windows error report. Searching "Exception code: 0xc0000374" shows that there could be a number of reasons for the ntdll.dll error.

Comments and changes to this ticket

  • BiteSpire

    BiteSpire March 25th, 2018 @ 10:32 AM

    • State changed from “new” to “hold”

    Status: Under investigation / Awaiting further information

    Many thanks for the system bug report. However, it shows a very general exception and doesn't tell me what happened prior to the hit.

    Did you not get a doogiePIM Dev Report? Look in the folder where doogiePIM.exe resides and look for a file named:

    doogiePIMDevReport.txt

    This report contains a better breakdown of exactly where the breakdown hit. If you could send this file it would give me a greater chance of pinning down the source.

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