Error message
Reported by John Thackway | October 19th, 2016 @ 10:28 AM | in 1.0.3.3
When using the Messages section, usually with a fairly large attachment, I get the error message telling me the doogiePIM has stopped working. The text report file is attached...
Many thanks for your help and kind regards,
John Thackway.
Comments and changes to this ticket
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BiteSpire October 19th, 2016 @ 10:50 AM
- State changed from “new” to “open”
- Milestone changed from “1.0.3” to “1.0.3.3”
Status: Under investigation. The game is afoot.
Please specify:
1. File attachment size, in MB
2. Type of file, eg: jpg, word docx, pdf etc.
3. Did the sending of the message complete or failed due to no completion of the attachment encoding?
4. Were you able to continue using doogiePIM (a soft crash) or shutdown to desktop (hard crash)?If required, please send any private and/or sensitive information via email directly to me: chris@bitespire.com
Many thanks for your report.
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John Thackway October 19th, 2016 @ 03:17 PM
Less than a MB
jpg + pdf + docx
The message completed.
It was a soft crash.
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BiteSpire October 21st, 2016 @ 04:02 PM
- State changed from “open” to “resolved”
Work has been done in this area in version 1.0.3.4
https://bitespire.com/community/conversation/post/118Let me know if this problem persists and I'll reopen this issue.
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BiteSpire
John Thackway