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Testing your products and have something to feedback

#80

Hi Author,

I've just downloaded and test your product! It is great, really love it. But there are still something which i need to feedback.

It is related to the icon size and unicode problem.

Please check my attachment for what i mean.

Waiting for your feedback soon.

Thank you!

Rgds,
Brian Cao

Reported by Brian Cao · December 5th, 2020 @ 05:45 PM

State: open
Milestone: 2.3.0.0
Assigned to: BiteSpire BiteSpire

Activity

  1. Brian Cao
    Brian Cao

    Hi Author,

    My feedback is for latest version 2.3.0

    Rgds,

    December 5th, 2020 @ 05:47 PM

  2. BiteSpire
    BiteSpire
    • State changed from new to hold
    • Milestone changed from 2.2.0.1 to 2.3.0.0

    Status: Investigating. Awaiting user details.

    Thank you for the observations and kind comments. The fact that you took time to highlight these observations and size of the icons in a very descriptive way is truly appreciated. :)

    The Unicode problem could be due to the language setting on your PC. Could you let me know your region settings in Windows please. Also, let me know your Windows version, monitor size and what DPI scaling is in your display settings.

    Kindest regards,
    Chris

    December 6th, 2020 @ 08:58 AM

  3. Brian Cao
    Brian Cao

    Hi Chris,

    In my own point of view, the Unicode problem is not come from the language setting of Windows OS! Because your software is the only one which face/raise the problem!

    I have exported data for your referencing as attachment.

    Thank you

    December 7th, 2020 @ 12:41 AM

  4. BiteSpire
    BiteSpire
    • State changed from hold to open

    Status: Investigating.

    I agree. The problem is within doogiePIM to recognise a region configuration from Windows and act upon it. It is obvious that doogiePIM isn't acting as it should. The problem is deep within the dark thoughts of doogiePIM. Your Windows setup is fine, I just need to know which configuration I missed. :)

    Many thanks for the extra information.

    Kindest,
    Chris

    December 7th, 2020 @ 05:37 AM

  5. Brian Cao
    Brian Cao

    Hi Chris,

    If doogiePIM does the detection automatically. Then, I think you should give user a choice! In particular, doogiePIM would do as it is, but you give an option to choose manually in the Settings dialog.

    Rgds.
    Brian

    December 7th, 2020 @ 06:18 AM

  6. BiteSpire
    BiteSpire
    • State changed from open to resolved

    If you press [WindowsKey+Space], you can cycle through the language input on Windows. This isn't a Unicode issue but a keyboard input issue. Your system keyboard input is setup to enter Vietnamese Telex hence the input as you've shown. Switch to US input (ENG) and you will get:

    doogiePIM is using the Vietnamese telex system for entering the special characters

    When you press Win+Space, to Vietnamese (VIE) and type the same sentence, you get:

    dôgiePIM í úing the Vietnamese telex sýtem for entering the special chẩcters:

    This is the best answer I have so far. However, I will carry on investigating unless I hear otherwise.

    Information for the benefit of others:
    Here is how you type Vietnamese using telex system: as = á, af = à, ar = ả, ax = ã, aj = ạ, aa = â, oo = ô, ee = ê, uw = ư, ow = ơ, aw = ă, dd = đ.

    • Chris

    December 7th, 2020 @ 06:34 AM

  7. Brian Cao
    Brian Cao

    Hi Chris,

    I have recorded my screen for your reference.

    Please take a look.

    Thank you!

    Rgds,
    Brian

    December 7th, 2020 @ 07:07 AM

  8. BiteSpire
    BiteSpire
    • State changed from resolved to open

    December 7th, 2020 @ 07:24 AM

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