#42 ✓resolved

Sending Email

Reported by Paula | March 23rd, 2018 @ 01:06 AM | in

Today I attempted to send an email to a contact but the email button in the contacts module did not list the correct send to email. I select the contact and then the email button which lists an email address that belongs to a different contact. I have tried with different contacts but the email button still lists the same incorrect send to address, it does not even list a different one.

Please see attached files.

Comments and changes to this ticket

  • BiteSpire

    BiteSpire March 23rd, 2018 @ 09:19 AM

    • State changed from “new” to “hold”

    Status: Awaiting further information

    I've tried to recreate this and I'm unable to replicate your observation. I would be truly grateful if you could send me a screenshot or video to show the problem. You can upload an image here or sent directly to my email, details of which can be found here: https://bitespire.com/contact.php


  • BiteSpire

    BiteSpire March 23rd, 2018 @ 04:52 PM

    • State changed from “hold” to “open”

    Status: To be fixed in version

    Problem is due to older imported application database records not updating contact lists in second tabs within edit window.

  • BiteSpire

    BiteSpire March 26th, 2018 @ 05:26 PM

    • State changed from “open” to “resolved”

    Status: Fixed in version (to be released)

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