#62 ✓resolved
amigo theo

task view

Reported by amigo theo | January 21st, 2019 @ 12:11 PM | in

I am having hard time viewing mt tasks in task section. I have 51 active tasks that are visible in calendar view, however, none shows up in task view. the item count at the bottom of the my task view shows 0. I have uninstalled and reinstalled to no effect. what is going on? please help!

Comments and changes to this ticket

  • BiteSpire

    BiteSpire January 21st, 2019 @ 12:33 PM

    • State changed from “new” to “hold”

    Status: Awaiting further response/information.

    There could be several reasons for this.
    Do you have any active filters enabled in the Tasks sections?
    eg: The Tabs above the listing along with the filters on the right side can hide Tasks.
    Also check the Date on the far right Filter bar too.
    Try selecting the root folder of the navigation tree on the left. This will always show every Task in your database if the Filters bar is set to show all Tasks too.

    Please see this attached graphic to see if this helps.

  • amigo theo

    amigo theo January 21st, 2019 @ 01:06 PM

    Thank for you prompt reply. There must have been a filter that i was not aware of but i got them back. Thanks much.

  • BiteSpire

    BiteSpire January 21st, 2019 @ 01:21 PM

    • State changed from “hold” to “resolved”

    That's wonderful news. Thanks for taking timeout to let me know.

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