= New User Report on Crash Followed by Multiple Bugs =
Reported by Metta Zetty | March 16th, 2018 @ 08:16 AM | in 2.0.1.1
After recently installing the free trial of doogiePIM and then
running into a crash followed by a variety of different bugs, I
emailed several messages to support@bitespire.com with the
following subject lines:
= New Trial Questions = | = Crash * Home Page Settings Lost * Dev
Report = | = Crash Follow-up = | = Lost Task + Sync Bug? = | = More
Task Bugs + Feedback & Questions =
Each of these messages included very specific details about the crash and the subsequent bugs I experienced, along with multiple screenshots.
I also sent these messages with read receipts, and since I haven't received any confirmation about the messages having arrived, I wanted to check in here now to find out if you have received the aforementioned messages -- and, if not, then see if you would like me to resubmit these requests through this help desk site.
I will be looking forward to your feedback with appreciation and interest.
Also, please note if you have any trouble with your messages bouncing when send to the email address I provided, here is an alternative email address you can use:
With my thanks,
Metta
Comments and changes to this ticket
-
BiteSpire March 16th, 2018 @ 08:37 AM
- State changed from “new” to “resolved”
I don't have an email that is "support@bitespire.com". I'm afraid you've sent your inquiries to the wrong address.
The only emails I have are:
software@bitespire.com
chris@bitespire.comPlease use those.
Details of support can be found here: https://bitespire.com/help_and_support.php
For other details on how to contact me, please see: https://bitespire.com/contact.phpI look forward to reading your observations and reports.
Chris
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BiteSpire
Metta Zetty